Trouble Shooting

Is Your Printer or Fax Machine Asking You to Replace Drum Even After You Replaced It?

Just follow these easy steps to reset your corresponding drum unit...
 
Brother DR-350 drum unit
Laser Printers: make sure the machine is turned on and the drum LED is blinking. Press and hold the "Go" button for four seconds until all the LEDs light up. Once all the LEDs are lit, release the "Go" button. The counter is reset
Fax Machines: After replacing the drum unit, keep the front cover open (make sure the power is on). Press Options on the display panel. When REPLACE DRUM? appears on the display, press "1." When ACCEPTED appears, close the front cover. The counter is reset.
 
Brother DR-360 drum unit
Laser Printers: make sure the printer is turned on and the drum LED is blinking. Open the cartridge front door. Press and hold the GO button for 4 seconds until all your LEDs come to life. When all of these are lit up, release the GO button. Close the door and the counter is now reset.
DCP Machines: once replacement of the drum unit takes place, keep the front door open and power is on. Push CLEAR/BACK on the display panel. Confirm you are using a new by pressing the UP ARROW key. This will bring up ACCEPTED, close the cover and the counter is reset.
MFC Machines: Replace the old drum and keep the front cover open and be sure power is on. Press CLEAR/BACK on your display panel. confirm a new drum is being used by pressing 1, and look for the work ACCEPTED to come up. Close the front cover and the counter is reset.
 
Brother DR-400 drum unit
MFC9700 only: After replacing the drum unit, keep the front cover open and press the "Right Arrow" key. The display will show REPLACE DRUM? 1. Yes 2. No. Press "1." Close the front cover. The counter is reset.
Laser Printers: Open the front cover. Locate the black button under the LED lights on the left side. Press and hold the button unitl all the lights are lit. Release the button. The counter is reset.

 

Brother DR-420 Drum unit

For the HL-printers -Install the toner cartridge into the new/remanufactured drum unit.  With the front door still open, press and hold the "GO" button for 5 seconds until all the LEDs light up.  Once all four LEds are lit, release "GO".  Close the front cover.

For the MFC - make sure the machine is on and open the front cover.  Press the clear or clear\back button.  If your printer has a numeric keypad, press 1 to reset the counter.  If no keypad, press the up arrow.  When the LED reads accepted, close the front door.

 
Brother DR-500 drum unit
After replacing the drum unit, keep the front cover open (make sure the power is on). Press and hold the "Go" button for four seconds, the display will then show DRUM CLEAR. Close the front cover. The counter is reset.
 
Brother DR-510 drum unit
Laser printers: After replacing the drum unit, keep the front  cover open (make sure the power is on). Press and hold the "Go" button until all four LEDs are lit. Once the four LEDs light up, close the front cover. Make sure the drum LED is off. The counter is reset.
Fax Machines: Open the front cover. Press the "Clear/Back" button. Press 1. When the display shows ACCEPTED, close the front cover. The counter is reset.
 
Brother DR-520 drum unit
Laser Printers: Make sure the machine is turned on and the drum LED is blinking. Open the front cover. Press and hold the "Go" button for four seconds until all the LEDs light up. Once all the LEDs are lit, release the "Go" button. Close the front cover. The counter is reset.
 
Brother DR-620 drum unit
Laser Printers: make sure the printer is turned on and the drum LED is blinking. Open the cartridge front door. Press and hold the GO button for 4 seconds until all your LEDs come to life. When all of these are lit up, release the GO button. Close the door and the counter is now reset.
DCP Machines: once replacement of the drum unit takes place, keep the front door open and power is on. Push CLEAR/BACK on the display panel. Confirm you are using a new by pressing the UP ARROW key. This will bring up ACCEPTED, close the cover and the counter is reset.
MFC Machines: Replace the old drum and keep the front cover open and be sure power is on. Press CLEAR/BACK on your display panel. confirm a new drum is being used by pressing 1, and look for the work ACCEPTED to come up. Close the front cover and the counter is reset.
 
Dell 1700/1710/1720 drum unit
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the "Cancel" button until all lights flash in sequence. Close the front cover. The counter is reset.
 
Brother Color MFC-9840CDW/MFC-9440CN/HL-4040CN, HL-4070CDW/DCP-9040CN (DR-110CL drum unit)
Press the 3 and 9 button at the same time in ready mode. Then reset menu will appear, press the up or down arrow until you get to drum. Press OK and select 1 to reset or 2 to exit.
 
 
1 Stop Toner & Inkjet, LLC
6361 Yarrow Dr. # A Carlsbad, CA 92009
Phone 888-82 TONER (888 828-6637) Fax 760 431-2025